Privacy Policy

Effective Date: 3 June 2025
Last Updated: 26 August 2025

1. Who Are We

We are Vivid Infrastructure UK Limited, a consultancy specialising in residential and commercial development across Norfolk and the UK. We provide strategic planning, infrastructure analysis, and technical support for development projects. We are committed to protecting your personal data and complying with UK GDPR and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following personal data:

Client and stakeholder details: names, contact information, company affiliations
Project-related data: site addresses, planning references, land ownership details
Demographic and transport data: used for site appraisals and accessibility assessments
Technical data: IP addresses, device information, usage logs (for IT systems)
Employee and contractor data: qualifications, employment records, compliance documentation

3. How We Use Your Data

We use your data to:

Prepare and submit planning applications
Conduct site-specific appraisals and feasibility studies
Engage with local authorities, consultees, and community stakeholders
Manage IT systems, backups, and business continuity
Fulfil legal and regulatory obligations

4. Legal Basis For Processing

We process personal data under the following lawful bases:

Consent (where applicable)
Contractual necessity (e.g. service delivery)
Legal obligation (e.g. planning compliance)
Legitimate interests (e.g. improving services, stakeholder engagement)

5. Data Sharing

We may share data with:

Local planning authorities and statutory consultees
Utility providers and infrastructure consultants
IT service providers and backup vendors
Legal advisors and regulatory bodies

We ensure all third parties adhere to strict data protection standards.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above. Retention periods vary depending on project type, legal requirements, and contractual obligations.

7. Your Rights

You have rights under UK GDPR, including:

Access to your personal data
Correction of inaccurate data
Erasure of data (where applicable)
Restriction or objection to processing
Data portability

To exercise your rights, contact us using the details below.

8. Cookies And Tracking

Our website may use cookies to enhance user experience and monitor site usage. You can manage cookie preferences via your browser settings.

9. Contact Us

For privacy-related queries or to exercise your rights:

Data Protection Contact: Mark Kemp
Email: office@vivid.consulting
Phone: 01603 756386
Address: Suite 119, 1st Floor, Sackville Place Business Centre, 44-48 Magdalen Street, Norwich, Norfolk NR3 1JU

10. Complaints

If you are unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk